Title: Family Support Services


We need your input! Please complete the Low Income Home Energy Assistance Program survey using the link below or by calling Family Support at 359-5601. You do not have to be a recipient to take the survey.

Take Survey

The primary function of Family Support Services is to assist residents of the Qualla Boundary with public and social welfare issues such as child custody, family problems and financial hardships. 

These programs are provided for Cherokee and Snowbird residents. There is a staffed office located in the Snowbird Community. 

• Tribal Wood Program, Family Preservation Services Food Pantry, SSI Payee, Christmas Store.

• Indian Child Welfare, Supervised court ordered parent/child visitations (both Tribal and State Court orders), Parents as Teachers (Snowbird Office only), Court ordered home studies and adoptive home studies (both Tribal and State Court orders), Parenting Classes.

• Emergency Assistance, Fuel Program, Burial Expenses, Tribal Referral Program, Home Repair Program, Wheelchair Lift Program.

Man with chainsaw creating firewood
  two women with boxes of food



Application for CIP, LIHEAP, Heating Assistance and Weatherization. Please call to find out what information you must bring with you to your interview.

•Click here to watch a mini-documentary about the Indian Ministries of North America and their partnership with Family Support Services to provide firewood to tribal members in need.

Photos Courtesy Indian Ministries of North America, Inc.


Family Support Services buildingFAMILY SUPPORT

73 Kaiser Wilnoty Drive
PO Box 507
Cherokee, NC 28719

Barbara Jones
Program Manager

Donavon Crowe & Richard Wolfe,
Wood Program

Kathy Holloway, Parents and Teachers Coordinator (Snowbird Office, 828-497-2437)

828-359-6092 (main)
828-359-3322 (fax)

After Hours & Emergencies:
828-507-7825 (cell)

Open with limited staff. Call ahead.

Monday - Friday
7:45 am - 4:30 pm